Security Systems and Surveillance
CCTV and 24/7 Monitoring Solutions
Cameras are most useful when someone is watching them, or notified when something happens. Monitoring solutions connect your CCTV and alarms to trained operators who can verify an event and escalate it.
What it is
CCTV and 24/7 monitoring solutions provide remote viewing and event verification for connected cameras and alarms. Monitoring is delivered through a suitably qualified monitoring partner. Bordon Security coordinates the arrangement, agrees the escalation procedure with you and remains your point of contact.
Also searched for as: CCTV monitoring, 24/7 monitoring solutions, Remote monitoring.
How this service is delivered
Coordinated with a specialist partner
Depending on the location, technical requirements and availability, this service is coordinated by Bordon Security with a suitably qualified specialist partner. Bordon Security remains your point of contact for the service agreed with you, and the proposed delivery arrangement will be explained before any commitment is made.
Suitable customers and environments
- Sites that are unoccupied out of hours
- Construction, yard and storage sites with expensive plant or materials
- Organisations that want events verified before a response is called
- Businesses combining monitoring with patrols, keyholding or alarm response
Typical duties and scope
- Agreeing which cameras and alarms are monitored, and when
- Setting out what happens when an event is detected
- Coordinating verification and escalation to you, a keyholder or responders
- Providing reporting on events as agreed
How the service is tailored
The monitoring hours, the escalation route and any response arrangements are agreed in writing. Monitoring is not a guarantee that an incident is prevented, and coverage depends on equipment, connectivity and partner availability.
Licensing and site requirements
Staff viewing CCTV for a security purpose hold the SIA licence where the activity requires it. Any 24-hour element is provided through the monitoring partner's facilities, and Bordon Security does not claim to operate its own monitoring centre. Availability is subject to technical assessment.
Services are subject to assessment, availability and agreed scope. Where appropriate, Bordon Security may coordinate delivery with suitably qualified service partners. Bordon Security remains your point of contact for the service agreed with you.
Let's discuss your site.
Tell us about your requirements and we will come back to you with a tailored proposal, subject to assessment and availability. Have a question instead? We are happy to help.
Prefer to talk? Call 020 3582 0484.