Guarding and People-Based Security
Reception, Visitor Management and Front-of-House Support
First impressions matter. Front-of-house security support gives visitors, staff and contractors a professional welcome while maintaining structured control over who enters the building and why.
What it is
This service combines reception or front-of-house presentation with visitor-management procedures: verifying identity, issuing passes, logging arrivals and departures, and directing visitors appropriately, all while maintaining a security-aware approach.
Also searched for as: Front-of-house security support, Visitor management.
How this service is delivered
Delivered by Bordon Security
This service is delivered by Bordon Security personnel, subject to assessment, availability and agreed scope. If any element needs specialist support, we will explain the arrangement before any commitment is made.
Suitable customers and environments
- Corporate reception desks and business lobbies
- Offices with a formal visitor sign-in requirement
- Buildings that want a single, professional presence covering both hospitality and security
- Organisations replacing or supplementing an existing reception function
Typical duties and scope
- Welcoming and directing visitors, staff and contractors
- Verifying identification and issuing visitor passes
- Maintaining accurate sign-in and sign-out records
- Notifying hosts of visitor arrivals
- Managing access control systems and turnstiles where fitted
- Reporting security-relevant observations to site management
How the service is tailored
We agree presentation standards, visitor procedures and escalation routes with each client, reflecting the building's existing systems and the image the organisation wants to present to visitors.
Licensing and site requirements
Where front-of-house duties include activities that fall within licensable conduct under the Private Security Industry Act 2001, officers hold the appropriate SIA licence.
Services are subject to assessment, availability and agreed scope. Where appropriate, Bordon Security may coordinate delivery with suitably qualified service partners. Bordon Security remains your point of contact for the service agreed with you.
Sectors where this service is often used
Let's discuss your site.
Tell us about your requirements and we will come back to you with a tailored proposal, subject to assessment and availability. Have a question instead? We are happy to help.
Prefer to talk? Call 020 3582 0484.